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Testimonials

"Thank you very much, I received my order after 11 days of waiting and it is too brilliant I love it too much my pencil (DVR Pen), thank you ;)"

Francis B.
Quebec, Canada
(Note: International orders are delayed until we can verify the address, which usually takes 24-72 hours, then we either ship from our stock, or order your product and then sent to us and we ship to you. That could delay the shipment to you for  up to a week, then we normally ship overseas by US Post Global Priority, 4-14 days, plus Customs delays on both ends. See our Shipping & Returns page for more info on overseas shipping.)
"Thank you so much for taking my call about the missing 12V adapter as part of my order of the PlayGuard Ball DVR. I was happy to receive the camera itself as well as the 2GB SD card that I ordered. I am looking forward to receiving the 12V adapter when you send it out to me on Monday as per our telephone conversation.

I appreciate this high level of customer service. I will be entering a review on your website, not only of the camera itself, but of the satisfaction I feel as a result of your prompt resolution of the problem with my order. I look forward to doing further business with your company and recommending you to others."

S. Padilla
Argosy University
Washington, DC
"For the last setup, everything is working extremely well (8 VersaCam SIR Cameras hooked to an 8 channel receiver).  In fact, the Church had an intruder come in during a Saturday afternoon.  The intruder got into a fight with some of the members and was tossed out.
 
The police were called ... and 20 eye-witnesses gave 20 different descriptions of the intruder. So, I pulled the recordings and I had excellent images of the intruder coming into the Church, starting a fight, etc.  (Remember now, using the Blue Iris software, I am recording to hard drive 24/7 and then each 24-hour period, archiving by burning that 24 hours to DVD's.)  I burned copies of the images to some CD's and gave them to law enforcement, and they were able to find and arrest the guy right away.

So, as you might imagine, the Church is incredibly happy with the security system."

Kevin F.
Bethel, W.V.
"Thank you for your outstanding customer service. I received a response to my email inquiry only ten minutes after I sent it at 11:00 at night!"

B. Anderson
Seattle, WA
This client had a double billing problem on her statement:
"Thanks so much for your assistance and urgency in assiting me with this problem. Yes they finally did make the adjustment and it was their error but they claim they received it twice and they would only remove it once they got confirmation from the company. Thanks so much for confirming the information in order to get this matter resolved."

C. Castillo
"Thanks again for all your help with the 8 camera system we purchased. I was honestly very unsure of what kind of help I would receive in resolving my problems. Internet sales experiences can often be very cumbersome and frustrating but the level of service and commitment you provided was like your store was around the corner from my house. Yes, everything is working much better now and I hope to have internet on site within the next week so that I can utilize the remote monitoring feature as well. Once again, I appreciate all your help and I will most definitely use you for future purchases as well as recommend you to anyone interested in such a system."

Thanks,
Dave W.
Still Waters Grounds Maint.
"We purchased the button camera and dvr kit from you guys and it has been working great. Everything is working great and thank you for paying so much attention to our issues; we are very satisfied with the product. Thank you again."

Sgt. X
X Police Department
Vice/Narcotics Unit
"It was a pleasure doing business with you and I will return in the future."

Ken W.
San Bernardino, CA
"I ordered my PI CamStick on a Friday and received it on the opposite side of the U.S. on Monday. I was sent at least three emails on the status of my order. The service representative who took my order was fantastic. I only wish you sold automobiles."

Anonymous
"I sent an email a few minutes ago inquiring about help with installing camball manager. I have installed it and it is working fine so no need to respond. Thanks again for the prompt delivery."

Mike F.
Irvine, CA
"The product I purchased from you is terrific, and I have made a note of your website/email address in case I want/need something in the future.  Thanks for your courteous response."

Claudia C.
Las Vegas, NV
"Thank you for your great customer support. We will need to order a lot more products in the future (unfortunately due to the nature of my work at times and also general surveillance) and I would like to continue to order from you.
 
I anticipate we will need a standalone dvr that can be body worn in the near future (pv-800?), some concealed cameras that can hook to it (like glasses or tie or broach) and also some items that can be hooked to it but left as objects in an office (like tissue box, clock, radio…).
 
Thank you for the fast shipping, for sending prior to receiving the defective one and for your fast and courteous service as well as videos on the web on many of the products."

Mike P
Stratham, NH